Terms of service

Terms of Service

These Terms of Service govern your use of the website kizastore.com operated by KIZA, a Rwandan sports fashion brand based in Kigali, Rwanda.

General Conditions

By accessing or using our website, you agree to be bound by these Terms of Service. We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice.

Products and Orders

All products are subject to availability. We reserve the right to limit the quantities of any products we offer. Product descriptions and images are as accurate as possible, but we do not guarantee that colors displayed on your screen match the physical product exactly.

We reserve the right to cancel any order if we suspect fraud or unauthorized activity.

Pricing and Payment

All prices are listed in Rwandan Francs (RWF) unless otherwise stated. Payments are processed securely through DPO Group. We accept major credit cards and mobile payment methods.

Shipping

Orders are shipped from Kigali, Rwanda via iPostita (Rwanda Post). Delivery times vary by destination. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer. See our Shipping and Refund Policy for full details.

Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of KIZA and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from this site without our written permission.

Limitation of Liability

KIZA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our total liability is limited to the amount you paid for the product in question.

Governing Law

These Terms of Service are governed by the laws of the Republic of Rwanda.

Changes

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the website.

Contact

For questions about these terms, contact us at: